Frequently Asked Questions

Do You Ship Internationally?

We can ship to virtually any address in the world. Highly competitive Shipping costs to UK, USA, Canada, Australia and Europe are on a fixed low flat rate basis.

What shipping methods are available?

We use signed services for all our shipping. We use the following shipping companies and their tracked and signed services for all our shipping to UK and Worldwide. UKMail, DHL, DPD, Royal Mail.

How Much Will Shipping Cost?

The shipping costs are per order, regardless of size and weight so feel free to take advantage and order as much as you want. updated rates are;

UK £4.50 (FREE shipping on orders over £100)

Europe £8.00 (FREE shipping on orders over €300)

USA:  £20.00 per order

Canada:  £20.00 per order

Rest of the World – Shipping calculated at checkout

What is our orders processing?

All orders made Monday to Friday before 2:00pm GMT will be dispatched the same day. All orders made after 2:00pm GMT will be dispatched the next working day. Orders made on Saturday & Sunday will be dispatched on Monday. 

How long will it take for my parcel to arrive?

  • United Kingdom – 1-2 business day
  • The Republic Of Ireland – 2-3 business  days
  • United States – 5-7  business day
  • Canada – 5-7  business  days
  • Europe – 3-4 business days

How can I pay for my order?

We aim to offer the most relevant payment methods to you in a SLL encrypted environment. We accept all major credit and debit cards, such as Visa, MasterCard, American Express and Diners cards. We also accept PayPal.

  • Paypal
  • Visa
  • Visa Debit
  • Visa Electron
  • MasterCard
  • Discover
  • American Express

Are my details safe when ordering online?

Yes our website is 100% safe! Our website is hosted on a secure server and is PCI compliant. We are also fully verified by PayPal. All orders online are treated with 100% confidentiality. No credit card information is stored, and is not accessible to anyone apart from our accounts department.

Please note that we do a full security check when ordering to make sure that your order is genuine and authorised by yourself.

Can you send me a catalogue?

Our website is the main catalogue. We update our site more than any other online retailer. We set the Fashion trends. Check our website regularly for the latest product ranges online.

What is the size of wax print fabrics?

Our general guidelines for measurements are below:

Cotton Prints – 6 yards pack = 5.48m long x 1.2m wide

Please be sure to look at the product description when purchasing your product.

If I am not happy with my purchase can I return them?

Yes sure, if you are not satisfied with your purchase, you can send it back to us for a Full refunds or Exchange. Goods must be returned within 14 days of purchase in the same condition, packaging and labels as they were received. Unless an initial mistake was made on our part, the customer will be liable for the cost of returning the product.

Can I buy large order for uniforms or special occasion?

Yes! We can provide large quantities of any single colour in any design displayed on our website. Please fill in our contact us form to give us an idea of what you require. We will then email or contact you with more information and prices.

How do I wash and care my wax print fabric?

Please see Wash and Care page for more information on this topic. 

What are store opening times?

Monday – Saturday 10:00am – 6:00pm (GMT)
Sundays – CLOSED

tel: 0044 (0)207 7322303
email: info@royatextiles.com

You can order online 24 hours 7 days a week. We will process your orders within 24 hours.

Have More Questions? Contact us!